Recent Posts

How To Prevent Mold From Spreading During Remediation

4/15/2019 (Permalink)

Commercial How To Prevent Mold From Spreading During Remediation If your business has a mold growth, then you will likely need to have remediation done to remove it.

If your business has a mold growth in its Clayton, MO building, then you will likely need to have remediation done to remove it. During the mold cleanup process, there are measures that should be taken to ensure that the mold does not spread to other areas of the building. Here are a few ways that you can prevent this.

1. Containing Mold

Because mold spreads via spores, it can be easy to accidentally carry them from one area to another without realizing it. One way to keep this from happening is to use mold containment procedures. While the procedure can vary depending on the area, one common way to prevent further mold contamination is to use a negative air machine. The negative air pressure keeps the spores from moving into clean areas during remediation. Physical items such as tarps can be used as well.

2. Removing and Cleaning Affected Materials

In some cases, you will need to remove and replace building materials during mold cleanup. While antimicrobial and anti-fungal treatments can help reduce the chances of mold reappearing, carpeting and drywall might need to be replaced. Because porous materials hold moisture more easily, they are likely to be more affected by an infestation. If the mold has found its way to other items, such as curtains or furniture, those will need to be cleaned and treated as well.

3. Filtering the Air

In order to remove any floating mold spores in the environment, a mold remediation specialist will use equipment designed to clean the air. This equipment may include HEPA vacuums and air scrubbers which are highly-effective filters used to remove impurities. This will not only prevent the mold from moving to new locations, but it will also remove the musty odors that it causes.

Mold cleanup is an important part of the removal process, but if it is not done correctly, the problem can return or worsen. You should always use a professional service to get the best results.

Welcome to the Team, Kelly!

4/11/2019 (Permalink)

It’s possible you may already know, but the Thole and Lang family SERVPRO’s just added an accomplished member to the team.

Kelly Kordick, of Iowa and Arizona fame, is joining the team as our Manager of Marketing.

Kelly comes with 9 years of experience from an Arizona SERVPRO where she was a meaningful and important part of that team.

During her years in Arizona Kelly established herself as a professional and a major team contributor. Everything that Kelly has accomplished she’s earned herself. She started in the SERVPRO world as a SMR and over time worked herself into the Sales and Marketing Manager role where she continued to thrive.

She has substantial experience in Storm response having been a Storm Team estimator for multiple disasters including Hurricane Sandy and the 2016 Boulder Floods.

Kelly brings a lot to the table and has the skills and that certain “know-how” to help our franchises reach greater heights of success — in other words, 2019 is going to be a good year.

We are proud and excited to have Kelly on the team and we are looking forward to what the future brings.

Thanks for joining me in welcoming Kelly to the team.

-Team Thole and Lang

SERVPRO of Oakville / Mehlville, SERVPRO of Affton / Webster Groves and SERVPRO of Clayton / Ladue

Rely on a Service Provider That is There for You Day or Night

3/27/2019 (Permalink)

Why SERVPRO Rely on a Service Provider That is There for You Day or Night SERVPRO is the preferred provider in Clayton, MO and is the choice of many insurance companies and their adjusters.

Rely On A Service Provider That Is There For You Day Or Night

When a water or fire disaster happens at a business location, it can be a devastating event. Water damage and structural or smoke damage are all huge worries in the world of commerce. As soon as it is discovered, a fire or flooding situation should be reported and SERVPRO should be notified. Their 24 hour service is available any time day or night to help you make your way through a difficult and worrisome time.

1. Always Open

SERVPRO is open on a 24 hour, 7 days a week basis to serve their local community of Clayton, MO. This means national or bank holidays, weekends, any time they are needed. There is no waiting overnight for morning. When someone needs to make a frantic call because a disastrous event occurs at a commercial location in the middle of the night, they are ready.

2. Fast Response

When you put in a call a service technician will respond within just 1 hour and will arrive on site in 4 hours or less. These professionals will perform a thorough assessment of the damage and let you know within 8 hours what needs to be done. They understand that extensive damage can be sustained even after the fire is put out or a water main is shut off, and will be there within a few hours to begin assessing the damage.

3. Preferred Provider

Because of their ready availability and best practices, SERVPRO is the preferred provider in Clayton, MO and is the choice of many insurance companies and their adjusters. They can handle any phase from cleanup to repair and understand the need for speed and transparency needed to gain and maintains trust.

Always open day or night, on a 24-hour basis these water and fire remediation professionals are there to meet your needs and can help provide a voice of calm and direction at a very difficult time. They can point you and your business in the right direction and help restore your peace of mind.

What To Do About a Damaged Bathroom Supply Line

3/23/2019 (Permalink)

Water Damage What To Do About a Damaged Bathroom Supply Line When you have supply line damage in your home, it's best to contact a professional for any plumbing or water damage needs.

What To Do About A Damaged Bathroom Supply Line

When your home experiences supply line damage in Clayton, MO you may be wondering what to do. Fortunately, the steps involved are very similar to what you might do for another type of bathroom leak. These include the following important actions.

1. Turning Off the Water Supply

In the event of a supply line leak, the first step should be to turn off the water. This will prevent further flooding and water damage and allow any professional you contact to look at the problem. In many cases, there may be a water shut-off valve to the supply line itself. This will allow you to shut off the water for that particular area rather than to the entire house.

2. Calling a Plumbing Professional

Another step when facing supply line damage is to contact your local plumbing professional. He or she can replace or repair the supply line as needed and check to ensure that no further breaks have occurred elsewhere. Calling in a professional also helps to ensure that the job is done well, and that the correct tools and materials are used.

3. Talking to a Water Damage Professional

If you’re dealing with water damage in your home after a break, you may want to contact a water damage restoration service to check out the area. These professionals can look at the source of the problem, conduct repairs to your home, and help you take any preventive measures needed. They should also look for any related problems that could have led to the supply line breaking in the first place.

When you have supply line damage in your home, it's best to contact a professional for any plumbing or water damage needs. Turning off the water supply to the leaking area may also help. If you have any questions about what happened or how to prevent future problems, your local plumbing or restoration professional may be able to help.

SERVPRO helps change the lives of Children Worldwide

3/13/2019 (Permalink)

SERVPRO of Clayton/ Ladue is excited to be a part of supporting young children in Kenya. 

Kevin and Rachel Thole, (Owners of SERVPRO of Clayton/ Ladue) along with others decided to pursue buying land and constructing a building for 18 young children. With this building there are opportunities to provide ongoing support and resources. 

Check out https://www.servantunited.com/missions and discover how you can be a part of the mission to change lives and make an impact around the world. 

How To Choose the Best Air Filtration Devices

3/5/2019 (Permalink)

Why SERVPRO How To Choose the Best Air Filtration Devices If you want to filter out cigarette smoke or pet dander, choose a purifier with a high quality HEPA filter.

How To Choose the Best Air Filtration Devices

Air filtration is a method used to clean air at the particulate level. Certain levels of filtration may be accomplished by preventing lint from plugging up the clothes dryer. On a larger scale, the air in your home can be cleaned with an appropriately sized air purifier. How can you tell which purifiers are the best investment of your money?

  • Review consumer ratings
  • Research independent test results
  • Look up product testing

Purifiers come in many different categories. The most appropriate appliance for your use depends a lot on your circumstances. Contact home odor and deodorization professionals to learn more about the specific needs of your home.

1. HEPA Air Purifiers

HEPA stands for High Efficiency Particulate Air, and these purifiers are generally equipped with a HEPA filter that traps particles in the air. A good quality filter should remove 99.97 percent of particles that are 0.3 microns or larger.

2. Electrostatic Purifiers

These appliances use electrical charges to filter particles from the air. Positively charged plates attract the negatively charged airborne particles. These air filtration systems don't require filters, require low amounts of energy, and run quietly.

3. Ionic Purifiers

The operation of these purifiers is similar to that of electrostatic air cleaners. Ionizers emit negative electrical charges that are picked up by particles as they pass through the purifier. The negative charges are attracted to surfaces in the room, so particles are removed from the air.

4. UV-C Light Purifiers

Some types of ultraviolet light, such as UV-C, are "germicidal," meaning they can kill cells by affecting their DNA makeup. UV-C lights can be used to combat viruses and vegetative bacteria. This type of purifier is also very effective at targeting mold spores in areas where moisture collects.

The best air filtration appliances are the ones that target the harmful particles in your Clayton, MO home. For example, if you want to filter out cigarette smoke or pet dander, choose a purifier with a high quality HEPA filter.

What Sets Top Disaster Recovery Teams Apart?

2/18/2019 (Permalink)

Why SERVPRO What Sets Top Disaster Recovery Teams Apart? Homeowners and insurance providers can count on SERVPRO of Clayton/Ladue

In the event of a severe storm or another type of disaster, extensive recovery resources may be necessary in Glendale, MO. The leading disaster recovery teams are distinguished by expertise, equipment and the ability to meet customers' needs. Learn more about what sets these services apart.

Local Franchises

Regional restoration experts gain experience in the types of damage that tend to occur in a given area that informs their approach to storm damage and other disaster responses. Local experts also stand out in other ways:

  • Ease of contact
  • Equipment availability
  • Fast response times

Homeowners should rely on the disaster and storm response capabilities of a nearby damage mitigation and restoration provider. The capacity of a team to provide critical services in the event of an emergency is increased when it operates out of a locally-owned franchise of a larger company.

National Support

Just because specialized cleaning and restoration equipment is available locally does not mean that every homeowner will benefit. A business that is part of a larger national network can bring in additional equipment and trained professionals. This allows a disaster recovery team to exceed the reliability and responsiveness of independent service providers.

Proven Expertise

A local franchise also draws on the extensive experience of an established mitigation and restoration company. This expertise includes several significant credentials:

  • A Preferred Vendor for most insurance companies
  • In-area and nationwide resources
  • Industry-leading certifications and standards

When it comes to choosing a disaster or storm response team, a local franchise can offer assurances that independent businesses cannot match. Homeowners and insurers are also more likely to obtain accurate estimates and schedules from an all-in-one mitigation and restoration service.

All of these factors combine to distinguish a disaster recovery team from the competition. Whether a residence has suffered fire, water or storm damage, homeowners and insurance providers can count on SERVPRO in Glendale, MO.

The Main Differences Between Mitigation and Restoration

2/11/2019 (Permalink)

Storm Damage The Main Differences Between Mitigation and Restoration Water mitigation in a Ladue, MO office building

Although both are essential for returning your company to its original state after a flood or storm, mitigation and restoration are two different processes performed by a flood cleanup company. If a flood has caused extensive damage your business in Ladue, MO, it can be overwhelming to try and pick up the pieces afterward. Here are the main differences between both of these terms so you can know what to expect during the restoration process.

Mitigation

The process of mitigation is the first step a restoration company will take after they assess the damage your business has endured. Before rebuilding or addressing damaged items, the company will need to first ensure more damage does not occur and eliminate any possible threats to people who enter the building. While this is a very important step to take, it is a much shorter process than restoration. These are some typical mitigation steps taken after a flood or storm:

  1. Water Extraction: To prevent any further water damage or mold growth to occur, professional pumps and vacuums are often used to remove flooded water from the building.
  2. Sewage Cleanup: If any black water, or contaminated water with untreated sewage, has made its way into your business, this will be addressed immediately.
  3. Drying: After a majority of water has been pumped from the site, special equipment and dehumidifiers will completely dry whatever moisture is remaining.

Restoration

After mitigation has been completed, the flood cleanup company will then start the restoration process. This includes performing whatever repairs need to be done to restore the building to its pre-flood condition. Rebuilding rooms, replacing drywall, and replacing carpet area a few examples. Also, they will work on restoring damaged items like furniture, important documents, and personal belongings that were damaged.

While mitigation involves preventing further damage after a flood, restoration is the process of repairing damages that occurred. After the flood cleanup company completes both of these, your company will be back in business!

Don’t Throw It Out: Content Cleaning After a Fire

2/5/2019 (Permalink)

Fire Damage Don’t Throw It Out: Content Cleaning After a Fire Save your items after a fire!

Don’t throw it out! Did you know that many of your personal belongings may be saved after a disaster?

If you have had a fire in your home in Clayton, MO damage may include smoke, soot, water or mold. Disaster mitigation companies offer content cleaning because they know you value saving money and they know that some belongings that hold a deeper meaning to your family.

When It Can’t Be Scrubbed

You know some things can be scrubbed with or abrasives or immersed in water, but what about the things that can’t? Here are some ways that specialists can help save your items.

  • Dry-Cleaning. This is a great method for removing soil and odors from fabric and clothing.

  • Cavitation. This is an ultrasonic method for cleaning soot and smoke from the nooks and crannies of non-porous items such as, jewelry, records, glasses, and kitchenware.

  • Foam Cleaning. When items are too big to pack off for dry-cleaning, foam cleaning can help. This is great for cleaning upholstered items, like sofas, chairs, and mattresses.

  • Electronics Cleaning. Soot and smoke can cause corrosion of metal inside your electronic items. This can lead to failure and safety issues. Specialists may be able to clean your electronics by taking them apart and carefully removing the soot from all surfaces.

  • Document Saving. Sometimes documents can’t be fully restored, but professionals have many ways to ensure the documents are completely dry to prevent further damage.

Removal and Storage

The right company can offer you climate-controlled storage of your personal belongings to further prevent damage of items during the home restoration stage. Content storage also enables the experts to focus on cleaning methods for each of your personal belongings, which are documented in great detail, including photo and description.

So, don’t be hasty to throw out items since dry-cleaning and other techniques can be used to help save your belongings. When you work with a professional fire mitigation company, they will guide you through the process of what can be saved and what must be trashed.

4 Common Causes of Water Damage and How To Prevent Them From Happening

1/21/2019 (Permalink)

Water Damage 4 Common Causes of Water Damage and How To Prevent Them From Happening Water damaged bath and bedroom in Ladue, MO

4 Common Causes of Water Damage

Whatever the cause, water damage that occurs to your home in Ladue, MO, can be incredibly stressful and costly to deal with. Especially severe cases can damage the structure of your house, completely destroy furniture, ruin personal belongings, and cause mold to grow. To key to avoiding water damage is by ensuring there is no excess water in your home due to leaks, puddles, or too much moisture in the air. Here are four common causes of water damage to be aware so you can prevent them from ever happening in the first place.



1. Issues With Your HVAC System 

HVAC systems are prone to leaking or freezing due to dirty coils, a broken pipe, or temperature issues. Make sure to perform regular maintenance and inspections on your HVAC and address any concerns before leaving your home on vacation to avoid leaving leaking water in your home while you’re away. 

2. Lack of Ventilation 

One easy but important way to avoid having to call in a water restoration specialist is to ensure your home is well ventilated. This is especially true in your bathroom. When you take a shower, make sure to turn on your exhaust fan, crack open a window, and leave the door open. 

3. Plumbing Issues

Issues with your plumbing can cause extreme water damage before you even realize that anything went wrong, which is why prevention is key. Make sure to check your bathrooms and sinks regularly to observe for any leaks, musty smells, or a problem with your toilet. Avoid a major pipe cleanup by replacing old, rusty pipes if you notice any. 

4. Appliance Leaks

Watch out for the four appliances that leak the most by checking for leaks, faulty connections, or cracked hoses:

  • Washing machine
  • Refrigerator
  • Dishwasher 
  • Water heater 

Dealing with damage due to excess water in your home can often be avoided. Keep on top of these common causes of leaks, puddles, and flooding and always address issues as soon as they occur!