Recent Why SERVPRO Posts

Welcome to the Team, Kelly!

4/11/2019 (Permalink)

It’s possible you may already know, but the Thole and Lang family SERVPRO’s just added an accomplished member to the team.

Kelly Kordick, of Iowa and Arizona fame, is joining the team as our Manager of Marketing.

Kelly comes with 9 years of experience from an Arizona SERVPRO where she was a meaningful and important part of that team.

During her years in Arizona Kelly established herself as a professional and a major team contributor. Everything that Kelly has accomplished she’s earned herself. She started in the SERVPRO world as a SMR and over time worked herself into the Sales and Marketing Manager role where she continued to thrive.

She has substantial experience in Storm response having been a Storm Team estimator for multiple disasters including Hurricane Sandy and the 2016 Boulder Floods.

Kelly brings a lot to the table and has the skills and that certain “know-how” to help our franchises reach greater heights of success — in other words, 2019 is going to be a good year.

We are proud and excited to have Kelly on the team and we are looking forward to what the future brings.

Thanks for joining me in welcoming Kelly to the team.

-Team Thole and Lang

SERVPRO of Oakville / Mehlville, SERVPRO of Affton / Webster Groves and SERVPRO of Clayton / Ladue

Rely on a Service Provider That is There for You Day or Night

3/27/2019 (Permalink)

SERVPRO is the preferred provider in Clayton, MO and is the choice of many insurance companies and their adjusters.

Rely On A Service Provider That Is There For You Day Or Night

When a water or fire disaster happens at a business location, it can be a devastating event. Water damage and structural or smoke damage are all huge worries in the world of commerce. As soon as it is discovered, a fire or flooding situation should be reported and SERVPRO should be notified. Their 24 hour service is available any time day or night to help you make your way through a difficult and worrisome time.

1. Always Open

SERVPRO is open on a 24 hour, 7 days a week basis to serve their local community of Clayton, MO. This means national or bank holidays, weekends, any time they are needed. There is no waiting overnight for morning. When someone needs to make a frantic call because a disastrous event occurs at a commercial location in the middle of the night, they are ready.

2. Fast Response

When you put in a call a service technician will respond within just 1 hour and will arrive on site in 4 hours or less. These professionals will perform a thorough assessment of the damage and let you know within 8 hours what needs to be done. They understand that extensive damage can be sustained even after the fire is put out or a water main is shut off, and will be there within a few hours to begin assessing the damage.

3. Preferred Provider

Because of their ready availability and best practices, SERVPRO is the preferred provider in Clayton, MO and is the choice of many insurance companies and their adjusters. They can handle any phase from cleanup to repair and understand the need for speed and transparency needed to gain and maintains trust.

Always open day or night, on a 24-hour basis these water and fire remediation professionals are there to meet your needs and can help provide a voice of calm and direction at a very difficult time. They can point you and your business in the right direction and help restore your peace of mind.

How To Choose the Best Air Filtration Devices

3/5/2019 (Permalink)

If you want to filter out cigarette smoke or pet dander, choose a purifier with a high quality HEPA filter.

How To Choose the Best Air Filtration Devices

Air filtration is a method used to clean air at the particulate level. Certain levels of filtration may be accomplished by preventing lint from plugging up the clothes dryer. On a larger scale, the air in your home can be cleaned with an appropriately sized air purifier. How can you tell which purifiers are the best investment of your money?

  • Review consumer ratings
  • Research independent test results
  • Look up product testing

Purifiers come in many different categories. The most appropriate appliance for your use depends a lot on your circumstances. Contact home odor and deodorization professionals to learn more about the specific needs of your home.

1. HEPA Air Purifiers

HEPA stands for High Efficiency Particulate Air, and these purifiers are generally equipped with a HEPA filter that traps particles in the air. A good quality filter should remove 99.97 percent of particles that are 0.3 microns or larger.

2. Electrostatic Purifiers

These appliances use electrical charges to filter particles from the air. Positively charged plates attract the negatively charged airborne particles. These air filtration systems don't require filters, require low amounts of energy, and run quietly.

3. Ionic Purifiers

The operation of these purifiers is similar to that of electrostatic air cleaners. Ionizers emit negative electrical charges that are picked up by particles as they pass through the purifier. The negative charges are attracted to surfaces in the room, so particles are removed from the air.

4. UV-C Light Purifiers

Some types of ultraviolet light, such as UV-C, are "germicidal," meaning they can kill cells by affecting their DNA makeup. UV-C lights can be used to combat viruses and vegetative bacteria. This type of purifier is also very effective at targeting mold spores in areas where moisture collects.

The best air filtration appliances are the ones that target the harmful particles in your Clayton, MO home. For example, if you want to filter out cigarette smoke or pet dander, choose a purifier with a high quality HEPA filter.

What Sets Top Disaster Recovery Teams Apart?

2/18/2019 (Permalink)

Homeowners and insurance providers can count on SERVPRO of Clayton/Ladue

In the event of a severe storm or another type of disaster, extensive recovery resources may be necessary in Glendale, MO. The leading disaster recovery teams are distinguished by expertise, equipment and the ability to meet customers' needs. Learn more about what sets these services apart.

Local Franchises

Regional restoration experts gain experience in the types of damage that tend to occur in a given area that informs their approach to storm damage and other disaster responses. Local experts also stand out in other ways:

  • Ease of contact
  • Equipment availability
  • Fast response times

Homeowners should rely on the disaster and storm response capabilities of a nearby damage mitigation and restoration provider. The capacity of a team to provide critical services in the event of an emergency is increased when it operates out of a locally-owned franchise of a larger company.

National Support

Just because specialized cleaning and restoration equipment is available locally does not mean that every homeowner will benefit. A business that is part of a larger national network can bring in additional equipment and trained professionals. This allows a disaster recovery team to exceed the reliability and responsiveness of independent service providers.

Proven Expertise

A local franchise also draws on the extensive experience of an established mitigation and restoration company. This expertise includes several significant credentials:

  • A Preferred Vendor for most insurance companies
  • In-area and nationwide resources
  • Industry-leading certifications and standards

When it comes to choosing a disaster or storm response team, a local franchise can offer assurances that independent businesses cannot match. Homeowners and insurers are also more likely to obtain accurate estimates and schedules from an all-in-one mitigation and restoration service.

All of these factors combine to distinguish a disaster recovery team from the competition. Whether a residence has suffered fire, water or storm damage, homeowners and insurance providers can count on SERVPRO in Glendale, MO.

Keeping Employees Safe During Mold Cleanup

11/26/2018 (Permalink)

Mold remediation equipment in Glendale,MO

As a business owner in Glendale, MO, you must constantly meet customer demands. When you are doing so, you must think about the wellbeing of your employees. As such, you likely have a system of health and safety regulations you closely follow. Sometimes, though, you must take additional steps to protect your workers. If you need to undergo mold removal, you must take additional care.

Understanding Mold

Mold growth can bring any business to a standstill. After all, if you have mold insider your warehouse, factory or other commercial facility, your employees may be at risk. In fact, mold may affect all parts of your business, including the following:

  • Employees
  • Customers
  • Inventory
  • Equipment
  • Structures
  • Furnishings

Removing Mold

Mold removal is not something you can take lightly. As you may know, mold spreads by distributing microscopic spores. These spores can infiltrate virtually all parts of your facility. Whether you have black mold or a different color mold, you need the right expertise and equipment to contain and remove it. By working with the right mold-remediation specialists, you can be certain you stop mold growth in its tracks. After a technician analyzes the mold in your facility, you receive a comprehensive plan for eradicating it.

Protecting Employees

You don’t want your employees to breathe mold spores. During the remediation process, technicians erect containment areas to prevent mold from spreading into parts of your facility where employees work. Before they install barriers, technicians survey your worksite to determine where mold is present. Moreover, because remediators use specialized equipment to find mold, they can determine which parts of your worksite employees should avoid until remediation is complete. Depending on the severity of your mold problem, these areas may be off limits for up to a week.

If you have mold in your commercial property, you must take it seriously. When you are undergoing mold removal, you must prioritize employee safety. With the right team, you can protect your workers while limiting downtime.

How To Prepare Your Business for a Potential Fire

11/19/2018 (Permalink)

Be sure you have a fire escape plan in your Ladue,MO business and practice it often

A fire can have a devastating effect on the infrastructure and operations of any Ladue, MO, business. Although you can take steps to minimize your fire risk, the best strategy is to develop a strong fire preparation plan that outlines proper evacuation procedures and helps critical business operations continue.

Ensure Your Staff Is Prepared

If a fire erupts inside your building, the safe evacuation of everyone inside should be a top priority. To accomplish this goal, you should devise and communicate an efficient disaster preparation plan that includes the following details:

  • Establishes staff communication procedures
  • Clearly outlines the location of fire alarms, emergency exits and fire extinguishers
  • Instructs staff to close internal doors to help minimize fire damage
  • Assigns a location away from the building where staff should regroup

You should routinely review your fire preparation plan and update it as necessary. In addition, you can evaluate your staff’s emergency readiness by completing routine evacuation drills.

Safeguard Essential Documents

A fire can destroy both computers and essential documents. To safeguard important files such as financial records, legal documentation and personnel records, you should store backup copies in a secure location offsite where they can be accessed in the event of an emergency.

Develop a Plan To Continue Critical Operations

A fire may destroy essential equipment and cause significant fire damage that makes your building temporarily unusable. A well-devised disaster preparation plan should outline a strategy for critical business operations to resume while fire cleanup and restoration endeavors are underway. A thorough plan should outline a strategy enabling essential personnel to work from home or a temporary location and include a detailed communication plan to keep staff and clients informed until normal business operations can resume.

Devising a thorough fire preparation plan is an essential task that every business should complete. A well-devised strategy helps ensure the safety of your staff, may preserve essential documents and can allow critical operations to continue, which may help preserve your business in the long run.

An Ounce of Prevention Can Avert Sump Pump Disaster

11/18/2018 (Permalink)

An annual maintenance routine to your sump pump will ensure it to operate

Checklist To Use When Checking The Pump Equipment

A sump pump is an important safeguard for homeowners with basements, cellars, or homes in low-lying areas that tend to flood. It removes excess water from inside or around the home to a safe area away from the home’s foundation. Like most appliances and machines, it requires regular maintenance to remain in reliably working order.

A good rule of thumb is to check the pump at the beginning of the wet season or at the daylight savings time change. The following is a basic checklist to use when checking the pump equipment.

  1. Inspect the electrical connection. Examine the pump’s power cord for fraying or wear. Be sure to unplug the pump or switch off the circuit breaker when inspecting potential cord damage. Replace damaged or worn cords as necessary.
  2. Remove debris. Dirt, stray trash, and other detritus can clog the intake, preventing the sump pump from drawing in water and eventually causing catastrophic failure. Remove any potential obstructions not only from the sump, but also from the surrounding area.
  3. Examine the discharge pipe. Locate the end of the discharge pipe and inspect for any blockages. Pipes are typically covered with a screen or grate to prevent animals from entering or nesting in the pipe. Make sure the outflow is clear of debris and unobstructed.
  4. Evaluate pump operation. Fill a large bucket with water, and pour enough water into the sump to lift the pump’s float. Ensure the pump empties most of the water from the sump, or at least until the float returns to its original position.
  5. Expect the unexpected: Be familiar with professionals in Ladue, MO, who can repair or replace failed pumps or offer water damage cleanup should disaster strike.

Making sump pump maintenance an annual routine will ensure the pump operates when needed. After all, it will be better to find out the pump needs repair before the basement is covered in three feet of water.