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Fire Damage and What it Means for Rental Property

1/14/2019 (Permalink)

Commercial Fire Damage and What it Means for Rental Property Structural fire damage in a Clayton, MO apartment

Fire Damage Can Be Categorized By Type

An apartment fire in Clayton, MO, can lead to a lot of confusion as to who is responsible for which parts of the restoration. Fortunately, fire damage can be categorized by type, and these categories can help make the process easier. Here are a few things you may wish to know.

1. Structural Damage

The landlord is responsible for maintaining the rental property, and keeping it functional and habitable. This means that in the event of a fire they are often responsible for the repairs of any structural damage that may have occurred. This may include repairs to the damaged apartment such as walls, plumbing and provided appliances. In most cases the insurance policy may cover the costs of these repairs.

2. Content Damage

In an apartment fire the tenant's personal property may be affected. This is known as content damage. In most cases each tenant is responsible for their own property and the costs associated with cleaning, repairing or replacing it after a fire. Many renters insurance policies cover fire damage, and each tenant is responsible for maintaining renter's coverage.

3. What Insurance May Cover

Insurance companies offer policies designed to cover both renters and landlords. Each party is responsible for carrying their own policy, keeping it up-to-date, and knowing what it includes. Renters policies should cover damage to their personal property. Commercial property fire insurance, on the other hand, is designed to provide the coverage the landlord may need to restore the building. These policies may even cover hiring of a fire restoration company. Insurance companies may work together when working out which policy covers which portion of damage.

In general, the fire damage after an apartment fire should be mostly covered by the insurance policies of both the residents and the building owner. Each tenant is considered responsible for their own renters policy and their belongings. The landlord is often considered responsible for the building policy and structural repairs.

Prevent a Holiday Disaster: Fix a Leaking Toilet

12/30/2018 (Permalink)

Water Damage Prevent a Holiday Disaster: Fix a Leaking Toilet Water loss in a bathroom in Clayton, MO

Is your house spilling all its secrets to your holiday guests? Like, literally spilling toilet water? There’s nothing like finding out you have a leaking toilet in the midst of your holiday hospitality. Well, don’t wait until your guests arrive in Clayton, MO, fix it now! 

Confirm the Problem

You may have noticed that your toilet is loose and rocks a little, or that there is water beneath the toilet. These symptoms indicate that a wax seal as the source of trouble for your leaking toilet.

6 Steps To Fix the Problem

Before taking the steps below, check if your toilet just needs better contact with the existing wax ring by gently tightening the bolts. If that does not solve the problem, it’s time to replace the wax ring.

  1. Close the supply valve. Flush the toilet to remove water and soak up any remaining water in the tank. Disconnect the supply valve.

  2. Remove the toilet. Pop off the bolt caps and remove the nuts. Gently wiggle the toilet and lift.

  3. Scrape off the old wax. Here is the reason for your leaking toilet! A putty knife can help clear away the old wax.

  4. Inspect the flange. The closet flange is the ring-shaped plastic (or metal) fitting that sits in the drain pipe. It should be flush with the floor and not cracked or broken. Make necessary repairs.

  5. Install a new wax seal. Make sure this is centered for proper alignment when you replace the toilet.

  6. Replace the toilet. Tighten the bolts and reconnect the water supply.

With your shiny new wax seal and a working toilet, you will be ready for houseguests. You will probably feel good about your accomplishment, too.

Sometimes You Need Help

If you didn’t fix the toilet before the guests arrived and find yourself with a mess, you may need to contact an expert water remediator to help with the bathroom leak. The right company will be available to handle cleanup and repairs, anytime of the year. It may be nice to offer them some holiday cookies, though.

The Do’s and Don’ts of Grease Fires

12/30/2018 (Permalink)

Fire Damage The Do’s and Don’ts of Grease Fires Grease fire can flare up and spread fast in your Ladue, MO home

The Do’s and Don’ts of Grease Fires

A grease fire is one of the worst kinds of fires you can experience in your home in Ladue, MO. They can flare up and spread fast. It’s really important to be mindful of your actions and how they may affect the fire, so take some time to learn more now so you can act quickly and logically if you ever encounter such a fire. Here are the do’s and don’ts for grease fires:


  • Do stay in the kitchen while cooking to prevent fires.
  • Do use a lid to smother the flames.
  • Do protect yourself from burns by avoiding anything that would splash or spill the fire.
  • Do use a dry chemical fire extinguisher.
  • Do use baking soda for small areas.
  • Do get everyone out of the house.


  • Don't walk away from food that is cooking on the stove.
  • Don’t cook while sleepy.
  • Don't use water or any liquid to put out a grease fire.
  • Don’t use a liquid fire extinguisher.
  • Don’t use wet or dry fabric to smother the fire.
  • Don’t carry the fire out of the house.

It’s so natural for people to want to use water, but remember that is one of the most dangerous things you can do. Water just splashes the hot oil, causing it to jump to other areas like the wall, floor or ceiling. A grease fire can get out of control in a matter of minutes. If you aren’t there at the beginning when it is smallest, just get out and call 911.


Fire cleanup is overwhelming because so much is involved in discerning what can be cleaned and what must be replaced, but a fire damage expert can help with the assessment and the cleanup. When their experience and knowledge is specific to fire recovery, you will get the best care to resolve your problems as quickly and efficiently as possible.

A Helpful Guide to Handling Category 3 Water Damage

12/30/2018 (Permalink)

Commercial A Helpful Guide to Handling Category 3 Water Damage Air mover on a water damage in a Glendale, MO commercial building

Water damage in Glendale, MO, can be an upsetting and time-consuming problem to deal with, especially if it involves contaminated flood water or sewage. Thankfully, there are ways to handle the situation and restore your business to its original condition.

An Overview of Damage Categories

Although a professional repair team is capable of assessing your business, it may be helpful to know about the different types of water damage. There are three categories:

  • Category 1: This kind usually occurs through clean water sources, such as a broken plumbing line or a malfunctioning water heater.
  • Category 2: With this type, the water is no longer clean but won’t cause any illnesses unless consumed in large amounts.
  • Category 3: Often referred to as “black water,” this category involves unsafe contamination from flood water, sewage or a toilet overflow.

Each of these categories requires thorough cleaning procedures. When dealing with categories 1 and 2, professionals will need to extract standing water and dry your business. Cleaning and sanitizing is also important to remove odors and disinfect any furnishings. However, resolving category 3 water damage involves these steps and more.

Cleaning Up Category 3 Water Damage

After you contact water damage restoration experts, the professionals should put a strategy into place to clean and restore your business. The process generally includes removing porous materials that cannot be disinfected, extracting moisture with pumps and vacuums and drying the building with dehumidification equipment and air movers. An air filter will help clean the air, and disinfectant will remove bacteria and mold.

After performing these steps, the last and most time-consuming stage is restoration. In many cases, you will need to repaint walls, lay new flooring and replace drywall that was removed.

Although it may seem like there’s no solution when flood water or sewage enters your business, it’s still possible to solve these issues. With a professional team and some extra time, you can be sure that your building will be as good as new.

Why You Need a St. Louis Professional to Clean Smoke Damage After a Fire

12/26/2018 (Permalink)

Fire Damage Why You Need a St. Louis Professional to Clean Smoke Damage After a Fire While recovery from a fire is never a pleasant process, recovery can be easier and safer with the help from SERVPRO.

Thousands of homes and businesses are devastated by St. Louis fires every year. While recovery from a fire is never a pleasant process, recovery can be easier and safer with the help from SERVPRO. After the initial phone call to the fire department to extinguish a fire, the very next phone call should be to SERVPRO in your area.

SERVPRO has the resources and experienced technicians required to quickly assess St. Louis fire damage and identify any threats to the health of the inhabitants. These trained professionals can evaluate your facility and formulate a plan of action to restore your property as quickly as possible. They will examine the furniture and other contents of a home or business to determine which of the contents can be salvaged and which contents should be discarded. Finally, they are well versed in deodorization techniques and know how to properly dispose of ashes, soot and damaged materials.

Many people incorrectly assume that it is safe to return to their homes or offices once a St. Louis fire has been completely extinguished. They are unaware of the extensive damage that can be caused by the remnants of a fire. For instance, smoke and ash residue can result in corrosion, discoloration and a lingering unpleasant odor. Without immediate intervention, long term structural damage can result and repairs can be very expensive to correct.

For optimum results, SERVPRO should be contacted immediately after the fire is extinguished. Failure to act right away can be costly. For instance, discoloration can result if fire ashes remain on the surface of furniture and walls. The discoloration begins to occur only minutes after the ashes begin to settle. This can give fiberglass and plastic items an unattractive yellowish tint. Metal products will also begin to tarnish and furniture may need to be refinished. SERVPRO has the special tools required to safely remove ashes and soot from furniture and walls. They can even provide recommendations regarding flooding and water damage that can result from the fire extinguishing process.

Trying a "do it yourself" technique to try to restore a home or business after a fire typically fails to produce the same results that SERVPRO can yield. The best approach is to secure the services of SERVPRO as quickly as possible to prevent long term damage to furniture and other valuables.

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

St Louis mold damage - Toxic mold in the home

12/26/2018 (Permalink)

Mold Remediation St Louis mold damage - Toxic mold in the home Mold is a fungus that spreads through airborne spores that you can’t see.

St Louis Toxic Mold Basics

There has been a lot of press about toxic mold in the home and its possible effects on your health. While it’s true that high concentrations of mold inside your house can breed pathogens that contaminate your indoor air quality, a small amount of mold in your home is not generally harmful to your health.

What Is Mold?

Mold is a fungus that spreads through airborne spores that you can’t see. It grows in warm, damp places when it can, but the spores will live for a long time in dry places. For mold damage /or/ mold damage St Louis, the airborne spores also need to be cleaned along with the mold growth.

Mold is found everywhere, and it would be impossible to completely eliminate it from any building. The danger to health occurs when there is a high concentration of mold that has been growing for weeks or months. This may be caused by a disaster such as flooding or it may occur because of a small leak in a pipe that constantly keeps a section of wall, floor or ceiling damp. Indoor plants may be a source for mold spores.

Where Does Mold Grow?

Mold can grow almost anywhere as long as the environment is damp and humid and there is very little ventilation. It is most commonly found in bathrooms, kitchens, basements and around leaks in roofs, windows, water heaters and air conditioners. It can grow on paper, wood, carpet, upholstery, drywall, wallpaper and ceiling tiles as well as under paint and in building insulation. Mold spores can cling to clothing and pets as well as be circulated throughout the building by the heating and air conditioning systems.

How to Get Rid of Mold?

12/26/2018 (Permalink)

You can prevent unhealthy concentrations of mold from developing by keeping your home dry and well-ventilated. You should also get any plumbing leaks repaired as soon as possible. If you see mold spots or detect a musty odor, you may have mold damage St Louis/or/ mold damage Clayton that could be harmful to health. If this occurs, it is recommended to get professional mold remediation.

Removing mold from hard surfaces needs to be done carefully because of the possibility of releasing spores into the air during the cleaning process. Porous surfaces, where the mold had been absorbed into the material, often require a complete replacement of the material. This includes carpet, wallpaper, drywall and ceiling tiles. If the infestation has progressed into the structure of the building, a complete renovation is recommended. 

Mold remediation may be an expensive project, but it is worth the cost. If you have St Louis mold damage you can make the problem worse by trying to clean it yourself. Professional mold remediation is the best way to be sure the mold is removed in the proper way.

SERVPRO of Clayton/Ladue is a 24/7 emergency water removal & flood clean up repair service company.

Our technicians are highly trained and experienced with every water damage situation.

Electronics Flood Damage Restoration In Glendale

12/26/2018 (Permalink)

Storm Damage Electronics Flood Damage Restoration In Glendale Electronic equipment cleaning from SERVPRO of Clayton / Ladue

Storm Water Can Easily Damage Electronics and Appliances

We all use several electronic devices, gadgets, and accessories to help make our lives easier these days. A growing number of us rely on these instruments to get us going in the morning and keep us productive throughout the day, week and months ahead.

With these types of electrical devices found throughout your home in Glendale, flood damage can be especially devastating. Turn to our expertly trained staff for all of your flood damage restoration services.
Some of the more common electrical items recovered during SERVPRO restorations include Computers, Smartphones, and Laptops. However, there are a ton of other devices that require professional attention, including Televisions, DVD Players, Stereos, Microwave Ovens, Coffee Makers, Digital Clocks, and a variety of electronic appliances. Any electronic equipment has specific steps that should be followed during a flood to ensure proper care is taken to prevent damage.
The first step that our SERVPRO technicians take is to ensure that an electrical hazard doesn't exist by unplugging any of these items before handling them. Even the smallest objects can hold a significant amount of power that will be amplified by water, so don't take any chances.
Next, we extract any standing water from the surrounding area and remove excess water from outside of each electrical device using a clean, dry towel. Our SERVPRO staff then relocates each item to a safe location with the proper temperature and humidity levels to allow the devices time to dry properly. This is dependent upon the severity of the damage received by the circuit boards and peripherals. If the internal parts of the electronics are wet, we DO NOT open up the cases for drying. We will suggest to you that we pass these items on through to a trusted partner that specializes in electronics and appliance repair.
It is important to avoid running an electrical charge through a wet appliance, doing so would cause additional damage. So, turning equipment on to check to see if one was affected is not a good idea.
Your electronic media such as CD, CD-ROM, and DVD's require special handling to recover from water exposure. Dehumidifiers can assist our SERVPRO technicians with removing moisture and avoiding damage to such media sources. We are very cautious with these items and will not take undue risks; we do suggest that you do not attempt DIY restorations.

Our expertly trained staff at SERVPRO of Clayton / Ladue are waiting to assist you with the services that you need. Give us a call today. (314) 863-4555

Keeping Employees Safe During Mold Cleanup

11/26/2018 (Permalink)

Why SERVPRO Keeping Employees Safe During Mold Cleanup Mold remediation equipment in Glendale,MO

As a business owner in Glendale, MO, you must constantly meet customer demands. When you are doing so, you must think about the wellbeing of your employees. As such, you likely have a system of health and safety regulations you closely follow. Sometimes, though, you must take additional steps to protect your workers. If you need to undergo mold removal, you must take additional care.

Understanding Mold

Mold growth can bring any business to a standstill. After all, if you have mold insider your warehouse, factory or other commercial facility, your employees may be at risk. In fact, mold may affect all parts of your business, including the following:

  • Employees
  • Customers
  • Inventory
  • Equipment
  • Structures
  • Furnishings

Removing Mold

Mold removal is not something you can take lightly. As you may know, mold spreads by distributing microscopic spores. These spores can infiltrate virtually all parts of your facility. Whether you have black mold or a different color mold, you need the right expertise and equipment to contain and remove it. By working with the right mold-remediation specialists, you can be certain you stop mold growth in its tracks. After a technician analyzes the mold in your facility, you receive a comprehensive plan for eradicating it.

Protecting Employees

You don’t want your employees to breathe mold spores. During the remediation process, technicians erect containment areas to prevent mold from spreading into parts of your facility where employees work. Before they install barriers, technicians survey your worksite to determine where mold is present. Moreover, because remediators use specialized equipment to find mold, they can determine which parts of your worksite employees should avoid until remediation is complete. Depending on the severity of your mold problem, these areas may be off limits for up to a week.

If you have mold in your commercial property, you must take it seriously. When you are undergoing mold removal, you must prioritize employee safety. With the right team, you can protect your workers while limiting downtime.

How To Prepare Your Business for a Potential Fire

11/19/2018 (Permalink)

Why SERVPRO How To Prepare Your Business for a Potential Fire Be sure you have a fire escape plan in your Ladue,MO business and practice it often

A fire can have a devastating effect on the infrastructure and operations of any Ladue, MO, business. Although you can take steps to minimize your fire risk, the best strategy is to develop a strong fire preparation plan that outlines proper evacuation procedures and helps critical business operations continue.

Ensure Your Staff Is Prepared

If a fire erupts inside your building, the safe evacuation of everyone inside should be a top priority. To accomplish this goal, you should devise and communicate an efficient disaster preparation plan that includes the following details:

  • Establishes staff communication procedures
  • Clearly outlines the location of fire alarms, emergency exits and fire extinguishers
  • Instructs staff to close internal doors to help minimize fire damage
  • Assigns a location away from the building where staff should regroup

You should routinely review your fire preparation plan and update it as necessary. In addition, you can evaluate your staff’s emergency readiness by completing routine evacuation drills.

Safeguard Essential Documents

A fire can destroy both computers and essential documents. To safeguard important files such as financial records, legal documentation and personnel records, you should store backup copies in a secure location offsite where they can be accessed in the event of an emergency.

Develop a Plan To Continue Critical Operations

A fire may destroy essential equipment and cause significant fire damage that makes your building temporarily unusable. A well-devised disaster preparation plan should outline a strategy for critical business operations to resume while fire cleanup and restoration endeavors are underway. A thorough plan should outline a strategy enabling essential personnel to work from home or a temporary location and include a detailed communication plan to keep staff and clients informed until normal business operations can resume.

Devising a thorough fire preparation plan is an essential task that every business should complete. A well-devised strategy helps ensure the safety of your staff, may preserve essential documents and can allow critical operations to continue, which may help preserve your business in the long run.