Recent Posts

SERVPRO helps change the lives of Children Worldwide

3/13/2019 (Permalink)

SERVPRO of Clayton/ Ladue is excited to be a part of supporting young children in Kenya. 

Kevin and Rachel Thole, (Owners of SERVPRO of Clayton/ Ladue) along with others decided to pursue buying land and constructing a building for 18 young children. With this building there are opportunities to provide ongoing support and resources. 

Check out and discover how you can be a part of the mission to change lives and make an impact around the world. 

How To Choose the Best Air Filtration Devices

3/5/2019 (Permalink)

Mold Remediation How To Choose the Best Air Filtration Devices If you want to filter out cigarette smoke or pet dander, choose a purifier with a high quality HEPA filter.

How To Choose the Best Air Filtration Devices

Air filtration is a method used to clean air at the particulate level. Certain levels of filtration may be accomplished by preventing lint from plugging up the clothes dryer. On a larger scale, the air in your home can be cleaned with an appropriately sized air purifier. How can you tell which purifiers are the best investment of your money?

  • Review consumer ratings
  • Research independent test results
  • Look up product testing

Purifiers come in many different categories. The most appropriate appliance for your use depends a lot on your circumstances. Contact home odor and deodorization professionals to learn more about the specific needs of your home.

1. HEPA Air Purifiers

HEPA stands for High Efficiency Particulate Air, and these purifiers are generally equipped with a HEPA filter that traps particles in the air. A good quality filter should remove 99.97 percent of particles that are 0.3 microns or larger.

2. Electrostatic Purifiers

These appliances use electrical charges to filter particles from the air. Positively charged plates attract the negatively charged airborne particles. These air filtration systems don't require filters, require low amounts of energy, and run quietly.

3. Ionic Purifiers

The operation of these purifiers is similar to that of electrostatic air cleaners. Ionizers emit negative electrical charges that are picked up by particles as they pass through the purifier. The negative charges are attracted to surfaces in the room, so particles are removed from the air.

4. UV-C Light Purifiers

Some types of ultraviolet light, such as UV-C, are "germicidal," meaning they can kill cells by affecting their DNA makeup. UV-C lights can be used to combat viruses and vegetative bacteria. This type of purifier is also very effective at targeting mold spores in areas where moisture collects.

The best air filtration appliances are the ones that target the harmful particles in your Clayton, MO home. For example, if you want to filter out cigarette smoke or pet dander, choose a purifier with a high quality HEPA filter.

What Sets Top Disaster Recovery Teams Apart?

2/18/2019 (Permalink)

Why SERVPRO What Sets Top Disaster Recovery Teams Apart? Homeowners and insurance providers can count on SERVPRO of Clayton/Ladue

In the event of a severe storm or another type of disaster, extensive recovery resources may be necessary in Glendale, MO. The leading disaster recovery teams are distinguished by expertise, equipment and the ability to meet customers' needs. Learn more about what sets these services apart.

Local Franchises

Regional restoration experts gain experience in the types of damage that tend to occur in a given area that informs their approach to storm damage and other disaster responses. Local experts also stand out in other ways:

  • Ease of contact
  • Equipment availability
  • Fast response times

Homeowners should rely on the disaster and storm response capabilities of a nearby damage mitigation and restoration provider. The capacity of a team to provide critical services in the event of an emergency is increased when it operates out of a locally-owned franchise of a larger company.

National Support

Just because specialized cleaning and restoration equipment is available locally does not mean that every homeowner will benefit. A business that is part of a larger national network can bring in additional equipment and trained professionals. This allows a disaster recovery team to exceed the reliability and responsiveness of independent service providers.

Proven Expertise

A local franchise also draws on the extensive experience of an established mitigation and restoration company. This expertise includes several significant credentials:

  • A Preferred Vendor for most insurance companies
  • In-area and nationwide resources
  • Industry-leading certifications and standards

When it comes to choosing a disaster or storm response team, a local franchise can offer assurances that independent businesses cannot match. Homeowners and insurers are also more likely to obtain accurate estimates and schedules from an all-in-one mitigation and restoration service.

All of these factors combine to distinguish a disaster recovery team from the competition. Whether a residence has suffered fire, water or storm damage, homeowners and insurance providers can count on SERVPRO in Glendale, MO.

The Main Differences Between Mitigation and Restoration

2/11/2019 (Permalink)

Storm Damage The Main Differences Between Mitigation and Restoration Water mitigation in a Ladue, MO office building

Although both are essential for returning your company to its original state after a flood or storm, mitigation and restoration are two different processes performed by a flood cleanup company. If a flood has caused extensive damage your business in Ladue, MO, it can be overwhelming to try and pick up the pieces afterward. Here are the main differences between both of these terms so you can know what to expect during the restoration process.


The process of mitigation is the first step a restoration company will take after they assess the damage your business has endured. Before rebuilding or addressing damaged items, the company will need to first ensure more damage does not occur and eliminate any possible threats to people who enter the building. While this is a very important step to take, it is a much shorter process than restoration. These are some typical mitigation steps taken after a flood or storm:

  1. Water Extraction: To prevent any further water damage or mold growth to occur, professional pumps and vacuums are often used to remove flooded water from the building.
  2. Sewage Cleanup: If any black water, or contaminated water with untreated sewage, has made its way into your business, this will be addressed immediately.
  3. Drying: After a majority of water has been pumped from the site, special equipment and dehumidifiers will completely dry whatever moisture is remaining.


After mitigation has been completed, the flood cleanup company will then start the restoration process. This includes performing whatever repairs need to be done to restore the building to its pre-flood condition. Rebuilding rooms, replacing drywall, and replacing carpet area a few examples. Also, they will work on restoring damaged items like furniture, important documents, and personal belongings that were damaged.

While mitigation involves preventing further damage after a flood, restoration is the process of repairing damages that occurred. After the flood cleanup company completes both of these, your company will be back in business!

Don’t Throw It Out: Content Cleaning After a Fire

2/5/2019 (Permalink)

Fire Damage Don’t Throw It Out: Content Cleaning After a Fire Save your items after a fire!

Don’t throw it out! Did you know that many of your personal belongings may be saved after a disaster?

If you have had a fire in your home in Clayton, MO damage may include smoke, soot, water or mold. Disaster mitigation companies offer content cleaning because they know you value saving money and they know that some belongings that hold a deeper meaning to your family.

When It Can’t Be Scrubbed

You know some things can be scrubbed with or abrasives or immersed in water, but what about the things that can’t? Here are some ways that specialists can help save your items.

  • Dry-Cleaning. This is a great method for removing soil and odors from fabric and clothing.

  • Cavitation. This is an ultrasonic method for cleaning soot and smoke from the nooks and crannies of non-porous items such as, jewelry, records, glasses, and kitchenware.

  • Foam Cleaning. When items are too big to pack off for dry-cleaning, foam cleaning can help. This is great for cleaning upholstered items, like sofas, chairs, and mattresses.

  • Electronics Cleaning. Soot and smoke can cause corrosion of metal inside your electronic items. This can lead to failure and safety issues. Specialists may be able to clean your electronics by taking them apart and carefully removing the soot from all surfaces.

  • Document Saving. Sometimes documents can’t be fully restored, but professionals have many ways to ensure the documents are completely dry to prevent further damage.

Removal and Storage

The right company can offer you climate-controlled storage of your personal belongings to further prevent damage of items during the home restoration stage. Content storage also enables the experts to focus on cleaning methods for each of your personal belongings, which are documented in great detail, including photo and description.

So, don’t be hasty to throw out items since dry-cleaning and other techniques can be used to help save your belongings. When you work with a professional fire mitigation company, they will guide you through the process of what can be saved and what must be trashed.

4 Common Causes of Water Damage and How To Prevent Them From Happening

1/21/2019 (Permalink)

Water Damage 4 Common Causes of Water Damage and How To Prevent Them From Happening Water damaged bath and bedroom in Ladue, MO

4 Common Causes of Water Damage

Whatever the cause, water damage that occurs to your home in Ladue, MO, can be incredibly stressful and costly to deal with. Especially severe cases can damage the structure of your house, completely destroy furniture, ruin personal belongings, and cause mold to grow. To key to avoiding water damage is by ensuring there is no excess water in your home due to leaks, puddles, or too much moisture in the air. Here are four common causes of water damage to be aware so you can prevent them from ever happening in the first place.

1. Issues With Your HVAC System 

HVAC systems are prone to leaking or freezing due to dirty coils, a broken pipe, or temperature issues. Make sure to perform regular maintenance and inspections on your HVAC and address any concerns before leaving your home on vacation to avoid leaving leaking water in your home while you’re away. 

2. Lack of Ventilation 

One easy but important way to avoid having to call in a water restoration specialist is to ensure your home is well ventilated. This is especially true in your bathroom. When you take a shower, make sure to turn on your exhaust fan, crack open a window, and leave the door open. 

3. Plumbing Issues

Issues with your plumbing can cause extreme water damage before you even realize that anything went wrong, which is why prevention is key. Make sure to check your bathrooms and sinks regularly to observe for any leaks, musty smells, or a problem with your toilet. Avoid a major pipe cleanup by replacing old, rusty pipes if you notice any. 

4. Appliance Leaks

Watch out for the four appliances that leak the most by checking for leaks, faulty connections, or cracked hoses:

  • Washing machine
  • Refrigerator
  • Dishwasher 
  • Water heater 

Dealing with damage due to excess water in your home can often be avoided. Keep on top of these common causes of leaks, puddles, and flooding and always address issues as soon as they occur!

What Are the Best and Worst Air Purifiers for Removing Mold in Homes?

1/21/2019 (Permalink)

Mold Remediation What Are the Best and Worst Air Purifiers for Removing Mold in Homes? Our specialized filtration equipment allows us to capture microscopic mold spores out of the air

Mold and other irritants in your home in Glendale, MO, can often cause allergies and other irritating problems. However, choosing the right air filtration device can make your home cleaner and more comfortable and can help to reduce the amount of mold in your home.

1. Allergy Purifier

An allergy purifier can help to alleviate allergy symptoms due to mold particles, pollen and other irritants that may be present in the air in your home. When looking at any type of purifier, many people prefer to use a HEPA (high-efficiency particulate air) filter in their devices because the HEPA filter can catch small particles in the air. The combination of an allergy purifier with a HEPA filter is often a popular choice when mold is a concern in the home.

2. Electrostatic Purifier

Not all purifiers use HEPA filters, and these devices are often less effective in removing mold particles from the air. An electrostatic air purifier does not use any filters, and it can be effective in eliminating odors. However, if you are looking for a device that can remove mold spores from the air, you should probably look into a different type of air filtration device.

3. Ultraviolet Purifier

If preventing mold growth and reducing the amount of mold particles in your home is important, an ultraviolet air filter may be the right option for you. These types of purifiers use ultraviolet light to eliminate mold spores and other particles by damaging them at a cellular level. An ultraviolet air purifier that also uses a HEPA filter is particularly powerful because it uses two methods to improve a home’s air quality.

Understanding the differences between various types of purifiers can help you choose the best air filtration device for your home. If your home has been affected by severe mold damage, however, it could be useful to contact mold remediation experts.

Fire Damage and What it Means for Rental Property

1/14/2019 (Permalink)

Commercial Fire Damage and What it Means for Rental Property Structural fire damage in a Clayton, MO apartment

Fire Damage Can Be Categorized By Type

An apartment fire in Clayton, MO, can lead to a lot of confusion as to who is responsible for which parts of the restoration. Fortunately, fire damage can be categorized by type, and these categories can help make the process easier. Here are a few things you may wish to know.

1. Structural Damage

The landlord is responsible for maintaining the rental property, and keeping it functional and habitable. This means that in the event of a fire they are often responsible for the repairs of any structural damage that may have occurred. This may include repairs to the damaged apartment such as walls, plumbing and provided appliances. In most cases the insurance policy may cover the costs of these repairs.

2. Content Damage

In an apartment fire the tenant's personal property may be affected. This is known as content damage. In most cases each tenant is responsible for their own property and the costs associated with cleaning, repairing or replacing it after a fire. Many renters insurance policies cover fire damage, and each tenant is responsible for maintaining renter's coverage.

3. What Insurance May Cover

Insurance companies offer policies designed to cover both renters and landlords. Each party is responsible for carrying their own policy, keeping it up-to-date, and knowing what it includes. Renters policies should cover damage to their personal property. Commercial property fire insurance, on the other hand, is designed to provide the coverage the landlord may need to restore the building. These policies may even cover hiring of a fire restoration company. Insurance companies may work together when working out which policy covers which portion of damage.

In general, the fire damage after an apartment fire should be mostly covered by the insurance policies of both the residents and the building owner. Each tenant is considered responsible for their own renters policy and their belongings. The landlord is often considered responsible for the building policy and structural repairs.

Prevent a Holiday Disaster: Fix a Leaking Toilet

12/30/2018 (Permalink)

Water Damage Prevent a Holiday Disaster: Fix a Leaking Toilet Water loss in a bathroom in Clayton, MO

Is your house spilling all its secrets to your holiday guests? Like, literally spilling toilet water? There’s nothing like finding out you have a leaking toilet in the midst of your holiday hospitality. Well, don’t wait until your guests arrive in Clayton, MO, fix it now! 

Confirm the Problem

You may have noticed that your toilet is loose and rocks a little, or that there is water beneath the toilet. These symptoms indicate that a wax seal as the source of trouble for your leaking toilet.

6 Steps To Fix the Problem

Before taking the steps below, check if your toilet just needs better contact with the existing wax ring by gently tightening the bolts. If that does not solve the problem, it’s time to replace the wax ring.

  1. Close the supply valve. Flush the toilet to remove water and soak up any remaining water in the tank. Disconnect the supply valve.

  2. Remove the toilet. Pop off the bolt caps and remove the nuts. Gently wiggle the toilet and lift.

  3. Scrape off the old wax. Here is the reason for your leaking toilet! A putty knife can help clear away the old wax.

  4. Inspect the flange. The closet flange is the ring-shaped plastic (or metal) fitting that sits in the drain pipe. It should be flush with the floor and not cracked or broken. Make necessary repairs.

  5. Install a new wax seal. Make sure this is centered for proper alignment when you replace the toilet.

  6. Replace the toilet. Tighten the bolts and reconnect the water supply.

With your shiny new wax seal and a working toilet, you will be ready for houseguests. You will probably feel good about your accomplishment, too.

Sometimes You Need Help

If you didn’t fix the toilet before the guests arrived and find yourself with a mess, you may need to contact an expert water remediator to help with the bathroom leak. The right company will be available to handle cleanup and repairs, anytime of the year. It may be nice to offer them some holiday cookies, though.

The Do’s and Don’ts of Grease Fires

12/30/2018 (Permalink)

Fire Damage The Do’s and Don’ts of Grease Fires Grease fire can flare up and spread fast in your Ladue, MO home

The Do’s and Don’ts of Grease Fires

A grease fire is one of the worst kinds of fires you can experience in your home in Ladue, MO. They can flare up and spread fast. It’s really important to be mindful of your actions and how they may affect the fire, so take some time to learn more now so you can act quickly and logically if you ever encounter such a fire. Here are the do’s and don’ts for grease fires:


  • Do stay in the kitchen while cooking to prevent fires.
  • Do use a lid to smother the flames.
  • Do protect yourself from burns by avoiding anything that would splash or spill the fire.
  • Do use a dry chemical fire extinguisher.
  • Do use baking soda for small areas.
  • Do get everyone out of the house.


  • Don't walk away from food that is cooking on the stove.
  • Don’t cook while sleepy.
  • Don't use water or any liquid to put out a grease fire.
  • Don’t use a liquid fire extinguisher.
  • Don’t use wet or dry fabric to smother the fire.
  • Don’t carry the fire out of the house.

It’s so natural for people to want to use water, but remember that is one of the most dangerous things you can do. Water just splashes the hot oil, causing it to jump to other areas like the wall, floor or ceiling. A grease fire can get out of control in a matter of minutes. If you aren’t there at the beginning when it is smallest, just get out and call 911.


Fire cleanup is overwhelming because so much is involved in discerning what can be cleaned and what must be replaced, but a fire damage expert can help with the assessment and the cleanup. When their experience and knowledge is specific to fire recovery, you will get the best care to resolve your problems as quickly and efficiently as possible.